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Author: Boma Omuso
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Financial Crime: KYC Across the Whole Customer Lifecycle
Several top global banks have made it into the press again — for the wrong reasons, reasons to do with international money laundering schemes. From facilitating trading with companies in sanctioned countries, to moving cash for Russian launderers to channeling Mexican drug money, these banks were caught and assessed steep fines by regulators. Even worse…
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3 ways your lost pensions could be costing you
Around £400 million worth of pensions are thought to be left unclaimed, with estimates suggesting that there could be as many as 50 million dormant pensions by 2050. We’re moving jobs more than ever, and it appears we’re leaving a trail of pensions in our wake. This can catch up with you when you reach…
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Creating a unique office space
Designing your office right is a vital part of creating a well-functioning business. To help you get it right from the outset, we talk you through some workspace design tips for your office. Designing around a theme One of the more important things that you should consider before even beginning to design your office is…
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Building customer loyalty for small businesses
Building customer loyalty is an important process for a small business. It helps encourage first-time customers to come back, builds a strong customer base, and can make you stand out from your competitors. So how should you go about achieving customer loyalty in a small business? We’ve provided several key ways to build customer loyalty…
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New Managers Need Help
Who doesn’t want good managers to succeed? That is a desire of all leaders who promote good employees into management positions, but what is evident in many cases is that these high-performing employees are sometimes thrust into management positions with no training. They are expected to “flip the script” and go from “me to we,”…
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Teaching Positive Attitude
Positive attitude means conveying optimism, generosity, support, and enthusiasm in your expressions, gestures, words, and tone. There is no doubt employee attitudes affect productivity, quality of work, and morale; collegiality, cooperation, and cohesion; and employee development and retention. Good employee attitudes drive positive results. Bad employee attitudes put a drag on results. That’s a fact…
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Performance Management: The Next Generation
Quick. What do you think of when someone says performance management? The common response is, “Appraisal.” And tagging along is the specter of ratings, pay decisions, and the angst associated with the uncertainties of boss-subordinate feedback. In short, performance management is viewed as a human resource or personnel process. Yes, goals are part of the…